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About Merchant Advocate

Merchant Advocate was formed in 2007 when our founder decided that he had enough of the typical merchant services world.  He was tired of seeing merchants being ripped off and abused by processors and unscrupulous sales representatives.  He knew there must be a better way, and he created Merchant Advocate. We ensure that a merchant has a ‘best in class’ processing agreement in place with their chosen credit card processor.  With over a decade of experience and extensive knowledge of the true cost of a transaction, we leverage this know-how to achieve unparalleled cost savings for our clients by aggressively negotiating on their behalf. The upfront cost to you is zero, and since we are paid out of the savings we achieve for you, our service can be looked at as actually profit-making as we recover revenue that was otherwise lost!

 

18 reviews |   Write a review


"I am happy to say that what you promised is exactly what you delivered and I appreciate your continued service."- Merchant Advocate Review

Merchant Advocate
Last updated 4 years ago

  • on Recommendation Letter
  • Thank you for your assistance with respect to my credit card processing. Although I get many solicitors looking to switch my processing, your exceptional knowledge and service helped meet my needs as a business owner. I now am able to receive my funds in a timely fashion and at the lowest cost available.

    I am happy to say that what you promised is exactly what you delivered and I appreciate your continued service.

    Sal Ferrara, Fanwood Transmissions

Merchant Advocate Review- "Thank you so much for helping us get our merchant credit card billing under control. "

Merchant Advocate
Last updated 4 years ago

  • on Letter
  • Dear Eric,

    Thank you so much for helping us get our merchant credit card billing under control. Your expertise and knowledge helped us reduce our rate with our current processor and we finally are comfortable knowing that we are processing credit cards at cost. WHAT A CONCEPT, WE DIDN'T EVEN HAVE TO SWITCH PROCESSORS.

    When you first came we were skeptical because so many people try to get us to switch processors and they all promise savings. Your approach of working with out current processor to help us reduce our rates insured you were on our side.

    After the first full month of processing we did not fully understand the billing but when you went over it to show us that our net rate went from 2.04% in October to 1.63% in December we were amazed. We now realize that you will be there to answer any questions when they arise and to insure that we are in fact saving the most money we possibly can.

    Gary Gochal, Tech Transmissions

"They negotiated with my processor and my rates on multiple merchant accounts..."

Merchant Advocate
Last updated 4 years ago

  • on Merchant Advocate's Website
  • Merchant Advocate came in and after their audit of my statements, they negotiated with my processor and my rates on multiple merchant accounts were lowered to a very competitive level. Any time we asked for help or advice for our merchant accounts, they were always there for us with straight answers and insider knowledge, not a run around or ‘we’ll get back to you.

    Robert Romano - Lifeline Medical

View all reviews on the Cast page
Last updated 5 years ago

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  • Hours:

  • Sunday - Closed
  • Monday - 8:00 AM to 6:00 PM
  • Tuesday - 8:00 AM to 6:00 PM
  • Wednesday - 8:00 AM to 6:00 PM
  • Thursday - 8:00 AM to 6:00 PM
  • Friday - 8:00 AM to 6:00 PM
  • Saturday - Closed


  • Hours:

  • Closed Sunday
  • 8:00 AM to 6:00 PM Monday
  • 8:00 AM to 6:00 PM Tuesday
  • 8:00 AM to 6:00 PM Wednesday
  • 8:00 AM to 6:00 PM Thursday
  • 8:00 AM to 6:00 PM Friday
  • Closed Saturday


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